EQ for hiring is using the strength of emotions, as measured by EQ, to screen and select high performing employees.

EQ = A score that represents the level of Emotional Intelligence (EI)

Definition of EQ Recognizing emotions Understanding emotions (the self and others) Managing and Responding to Emotions

To identify �Superior Performance�

Superior Performance can be defined as: Higher than average sales Higher than average customer satisfaction Better ability to answer questions Better ability to engage customers Higher repeat or cross sales However, it is almost impossible to predict superior performance through common selection methods

IQ

Although many companies have used IQ and academic performance in the 1970�s, recent studies suggest that IQ and superior performance are not strongly correlated.

General Personality Tests

Recent reports suggests common tests such as the YG or the Uchida-Kraepelin test (UKT) have little to no ability to predict superior performance.

Screening

The ability of normal screening methods to predict superior performance** Resume = 15% Experience = 9% Interview = 7% Licence = 6.5% Age = - 0.005% **Adapted from a study by The Wharton School of Business